STORE POLICY | iishooting

STORE POLICIES

LAYAWAY SALES

Independence Indoor Shooting layaway plan is simple and easy and allows you to pay for your purchase over time. All layaways require at minimum a 30% non-refundable down payment. Upon the receipt of your non-refundable down payment, we will take the item out of our retail inventory and hold it, which at that time activates your 60-day terms. In addition, all layaways are subject to a $20 surcharge. During the layaway period, you can either make several payments, or just make one final payment at the end of 60 days. We regret that under no circumstances will your layaway be held longer than 60 days. If we haven’t received payment in full when your 60-day term expires, your layaway will be canceled and all payments will NOT be refunded. Items on a layaway cannot be changed once the down payment has been received. Only one layaway per customer at a time.

SPECIAL ORDERS

Special orders must be paid in full when the order is placed, because special orders are not normally stocked in our Pro Shop. Special orders are non-cancelable, non-returnable, and non-refundable. The only exception to this policy is if the item is delivered damaged from our suppliers. We submit your order to our suppliers within one business day that your order is made. We work hard with our suppliers to acquire your order as fast as possible, but due to the nature of the firearms industry some products that are in “high demand” or considered “hard to get” may take some unknown time to supply. For these items, we try and get estimated delivery dates. The average lead times to receive most common products is between one and two weeks. Because we are at the mercy of suppliers, manufactures, and shipping companies we cannot guarantee delivery dates. We will contact you with any delivery updates, and notify you immediately by phone or email when your order arrives.

RETURN POLICY

Class Refunds

Independence Indoor Shooting will only issue class refunds if a class has been canceled. If you cannot attend a specific class for any reason, please contact us using the information provided below to switch to another available class section.

We recommend contacting us for assistance if you experience any issues booking a class.

Membership Refunds

A range membership can be canceled or suspended at any time, however, the processing may take up to five business days. A canceled membership is final. Therefore, if a person wishes to register for a range membership after they have canceled their former membership, they will be responsible for paying the registration fee again. Additionally, memberships can only be suspended for a period of three months.

Merchandise Refunds

Independence wants our customers to get the products that they want and that works best to meet their needs. Independence has a 30 day return policy for firearms and accessories. Independence does not return consumable or PPE items, with the exception of manufacture defects.

Range and Rental Refunds

Range fees are an admission fee to the indoor shooting ranges. Refunds for the range and rentals are at the sole discretion of the employees that work the range counter and the RSOs. We only limit shooting time to an hour if there is a wait. Limiting range time in no way triggers the consideration for a refund. Customer are welcome to return and shoot in that same day. Rental firearms are subject to work inadvertently or may fail from time to time. Work with the RSO to determine the best option. Like substitute rentals may be provided. A miss fire or jam does not qualify a rental fee to be refunded.

If you have any questions about our Returns and Refunds Policy, please contact us:

By phone number: (208) 576-4867

By email:info@iishooting.com

PRIVACY & SAFETY

Privacy Notice

This privacy notice discloses the privacy practices for Independence Indoor Shooting (www.iishooting.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (208) 576-4867 or via email at info@iishooting.com.

Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Cookies Policy

At IIS, LLC, we use cookies and similar tracking technologies on our website (https://www.iishooting.com/) to enhance your browsing experience and provide you with relevant information. Cookies are small text files that are placed on your device when you visit our site. These cookies serve various purposes, such as remembering your preferences, analyzing website traffic, and enabling us to offer you personalized content and advertisements.

We use both essential cookies, which are necessary for the basic functionality of the site, and analytical cookies, which help us gather insights into how our website is used and make improvements accordingly. Essential cookies enable you to navigate our website and access its features securely, while analytical cookies allow us to understand which pages are most popular, which products or services you are interested in, and how you interact with our content.

By using our website, you consent to the placement of cookies on your device. You can manage your cookie preferences through your browser settings, including blocking or deleting cookies, if you wish to restrict the data we collect. Please note that disabling certain cookies may impact your ability to fully utilize our website's features. For more information about how we handle your personal data and how to exercise your rights, please refer to our Privacy Policy. We periodically review and update our cookies policy to ensure it reflects our current practices and complies with relevant laws and regulations. Any updates will be posted on this page, so please check back periodically for the latest information. If you have any questions or concerns about our cookies policy, please contact us at info@iishooting.com.

10DLC Privacy Policy

Effective Date: September 20, 2023

1. Introduction

This Privacy Policy outlines the practices and policies of Independence Indoor Shooting ("we," "us," or "our") regarding the collection, use, and protection of personal information provided by users ("you" or "users") of our website www.iishooting.com.

2. Collection of Personal Information

We collect personal information from users when:

You voluntarily provide it to us when using our website or services.
You submit your phone number to receive messages via 10DLC.

3. Use of Personal Information

We use the personal information you provide for the following purposes:

To provide the requested services.
To send you messages via 10DLC as per your request.
To comply with legal obligations.
To improve our services and user experience.

4. Privacy and 10DLC

As a 10DLC service provider, we adhere to the following principles:

Privacy policies and terms and conditions are prominently displayed next to the phone number entry fields.
Privacy policies explicitly state that end user information is protected and not shared or sold to third parties for marketing, lead generation, or analytics purposes.
The opt-in and opt-out procedures for 10DLC traffic are clearly outlined in both the call-to-action (CTA) and the Terms and Conditions. Opt-in and opt-out occur via the 10DLC number, and short code opt-out routes are not used.

5. Opting Out

You can opt out of receiving messages by texting STOP to the 10DLC number associated with our service. If you need assistance or have questions, text HELP for help.

6. Disclosure of Personal Information

We do not share or sell end user information to third parties or affiliates for any marketing, lead generation, or analytics purposes.

7. Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please get in touch with us at info@iishooting.com.

MEMBERSHIP TERMS & CONDITIONS

Membership at Independence Indoor Shooting (IIS, LLC.) will be available only to those persons who are legally able to own and possess a firearm and are at least 18 years of age. Member under 18 must have a parent or guardian that is also a member and must accompany the minor during range visits. Members must be in compliance with all federal, state, and local laws concerning the handling and ownership of firearms. Memberships will be granted and may be revoked at the sole discretion of Independence Indoor Shooting. By agreeing to these terms you certify that I am not, and have never been, the subject of a criminal or any other proceeding that prevents me from legally owning, handling, or possessing firearms under Idaho or Federal Law; (2) that I can lawfully own, handle, and possess a firearm; (3) that all information given in this application is true and correct to the best of my knowledge. I have read, I understand, and I agree to comply with the Range Rules, Terms, and Conditions found here as well as submitted my online waiver of Assumption of Risk, Waiver of Liability, Release & Indemnity Agreement. 1. Independence Indoor Shooting (IIS, LLC.) facilities are available for use by all Independence Indoor Shooting members, guests of members, private citizen groups, and by the general public. Independence Indoor Shooting memberships are available to provide preferred access, discounts for merchandise, services and facility use, and other benefits to be determined at the discretion of Independence Indoor Shooting. Independence Indoor Shooting membership is subject to the Membership Terms and Conditions stated herein. Membership will be granted and may be revoked at the sole discretion of Independence Indoor Shooting. 2. As part of the consideration for membership, the member herby agrees to remain a member and pay the membership dues for the period specified by the membership option that was selected at the time the membership was originally purchased. Independence Indoor Shooting is entitled to recover its costs, including reasonable attorney fees, incurred in collecting sums due to Independence Indoor Shooting under this or any other membership provision or otherwise. A. The terms and obligation to the Monthly Membership are month-to-month. All monthly dues are prepaid. By subscribing to the monthly membership, you agree to be billed monthly via a credit card withdraw until a notice of cancelation is provided by you. All monthly memberships can be cancelled at any time with no cancellation fee or penalty, but require a notice from the member 5 business days prior to the scheduled billing date. Cancelations must be submitted at the facility with our staff or by messaging us on our contact page. Cancelations cannot be done over the phone. After the cancelation notice is provided the membership will expire when the last paid billing and membership month has been completed. No prorated returns will be provided. B. The terms and obligation to the Prepaid Annual Membership is for one year. This membership option is prepaid. It is nontransferable. It cannot be cancelled for a prorated return. At the time the 1 year term expires the membership will automatically be converted to a month-to-month membership of the same type as the annual membership, and the member will begin being billed monthly via a credit card withdraw and be subject to the terms in section 2:A of this agreement. C. The terms and obligation to the Lifetime Membership is for the living life of the member. This membership option is prepaid. This membership option is not cancelable for a prorated return. This membership option has a 1 time transferable option. Member and transferee must come in together to the store to make the transfer. Independence Indoor Shooting will not facilitate the exchange of money for the transfer, or be responsible in any way for that part of the transfer. 3. All memberships are subject to payment of a one-time non-refundable Registration Fee of $50 and timely payment of membership dues. The Registration Fee covers the setup costs of the membership account. Monthly membership dues for each level of membership vary based on the level of membership purchased, special Independence Indoor shooting promotions, and membership availability. Membership dues and benefits may be reviewed and adjusted by Independence Indoor Shooting at any time. 4. Members may select one of the following methods of payment for their monthly membership dues: A. Automatic monthly credit card payment from a VISA, MasterCard, American Express, or Discover. A $20 dollar fee will be assessed for any automatic credit card failed credit charge and membership will be revoked until all dues and fees in arrears are paid and credit card charge issues are resolved. B. Single annual lump sum credit card payment from a VISA, MasterCard, American Express, or Discover. C. Single annual lump sum cash payment. 5. All members, guests, and other Independence Indoor Shooting facility users must follow all Independence Indoor Shooting safety standards and range rules, and must read and agree to the terms of the Independence Indoor Shooting Assumption of Risk, Waiver of Liability, Release & Indemnity Agreement which is incorporated by reference into the Independence Indoor Shooting terms and conditions of membership. All first-time members, guests, and other Shooters Ranges facility users also must participate in the Independence Indoor Shooting range orientation and watch the Independence Indoor Shooting safety presentation before shooting at the range. 6. All guests must be accompanied by a member to be admitted. Members are responsible for all actions taken by their guests and will hold Independence Indoor Shooting harmless for property damage, accidents and injuries to or caused by guests. 7. All members and guests are subject to the general policies and rules of operation and administration of Independence Indoor Shooting, all of which are intended to provide a safe, professional, friendly, and family-oriented environment for the shooting sports. 8. Any member or guest of a member may be suspended or expelled from the Independence Indoor Shooting facilities for violation of the range rules or for behavior deemed unsafe by Independence Indoor Shooting personnel. Decisions of the Independence Indoor Shooting management regarding suspension or expulsion are final. 9. If a member or a member's guest causes any damage to Shooters Ranges property, whether accidental, negligent, willful or otherwise, the member (and the member's guest) will be removed from the ranges and/or facilities and suspended or terminated from membership. The individual responsible for the damage may be civilly liable or criminally prosecuted. Independence Indoor Shooting reserve the right to charge the member the costs for any such damage, regardless of whether the damage is caused by the member of the member's guest. Should court action be required to collect the damages, the member will also be liable for Independence Indoor Shooting attorney fees. 10. All Shooters Ranges members will be photographed for Independence Indoor Shooting records and identification, and all members must present their Independence Indoor Shooting identification cards whenever they use Independence Indoor Shooting facilities. All guests must present a photo ID before using Independence Indoor Shooting facilities. Member has read, understands, and agrees to be bound by the foregoing terms and conditions of membership in consideration of being granted the privileges of Independence Indoor Shooting membership.

Payment Methods

PAYMENT METHODS

Credit / Debit Cards
Online Payment
Check or Cash
Offline Payments, Call 208-576-GUNS (4867)

GIFT CARD TERMS

Gift Card Overview

The Independence Indoor Shooting Gift Card is issued by Independence or Yiftee and can be used for the purchase of goods and services at IIS.

Activation and Expiry

The Gift Card will be activated at the time of purchase. The Gift Card expires after five years form the date of purchase after which it cannot be used for transactions.

Card Balance

The balance on the Gift Card represents the prepaid amount loaded onto the card at the time of purchase. Cardholders can check their card balance at any at Independence or with Yiftee online.

Use of Gift Card

The Gift Card is redeemable for merchandise or services at Independence. The Gift Card cannot be redeemed or exchanged for cash. The Gift Card must be presented at the time of purchase.

Lost or Stolen Cards

Lost or stolen Gift Cards will not be replaced or refunded. Treat the Gift Card like cash; it cannot be replaced if lost, stolen, or damaged..

Refunds and Returns

Purchases made with the Gift Card are subject to the same refund and return policies as cash purchases. Refunds for purchases made with the Gift Card will be credited back to the Gift Card.

Restrictions

The Gift Card cannot be used to purchase other gift cards. The Gift Card cannot be resold or transferred for value. The Gift Card is not reloadable.

Governing Law

These terms and conditions are governed by the laws of Idaho.

Changes to Terms

[Your Company Name] reserves the right to change these terms and conditions at any time.

By purchasing, accepting, or using the Gift Card, you agree to these terms and conditions.