If you have questions or requests concerning your membership or would like to change your billing information, suspend, or cancel your membership please complete the form below.
Help Us Identify Your Account
How Can We Help?
To protect your privacy the best way to update your billing information for membership dues is to come into Independence and provide your new information to a team member at one of our registers. By submitting this inquiry we can also reach out to you by phone and our membership coordinator can update this information with you.
We understand that memberships may need to be suspended for a variety of reasons. We allow one membership suspension for a maximum of three months within a one year period. We require a 10 business day notice to suspend your membership before your next billing cycle to be suspended begins.
Requested Suspension Start Date
Requested End of Suspension Date
To
We are sad to see you leave as a member with Independence, but we understand that there are reasons to end your membership. We require a 10 business day notice to cancel your membership before your next billing cycle, or the cancelation will take affect in the following month. Thanks for your time as a member with Independence.
We have a dedicated membership coordinator to help answer all your questions about your membership and help you get all the cool benefits and savings your membership offers.
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